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Hope + Me Values

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Lived Experience

We empathize, respect, and value people with lived experiences of mental illness.

Compassion

We strive to have compassion, honor, trust, and authenticity in all that we do for our clients.

Accessibility

We strive to be accessible, inclusive, and responsive to our clients by honoring their autonomy and right to make choices on their path to recovery.

Collaboration

We foster collaborative and working partnerships with other health services providers by leveraging the strengths of our organization in providing mental health services to the community.

Innovation

We constantly develop new ideas and innovative programs and services to foster resilience and meet our diverse community’s needs.

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What is Peer Support at Hope + Me?

The power of lived experience – By lived experience, we mean we have personal experience of struggling with mental health difficulties and finding our way to live well – either personally or through supporting a loved one in their journey.

Peer means equal – As peers, we may have found our path, but we don’t assume that we know yours. We know there are no easy answers or simple solutions, but we can help you look for them. We can share what we’ve learned in the hope that you can, and will, find what works for you too.

Person-centred, rather than illness-centred – In Peer Support, we focus on the person and their whole life rather than on perceived deficits, symptoms, diagnoses, and illness. We focus on strengths: aiming to find, build, or grow resilience and wellness; and to offer hope that everyone can find their way to live a meaningful and fulfilling life.

Trained Peer Support

Hope + Me volunteers are trained to Ontario Mental Health Commission Guidelines. Therefore, they have updated knowledge of and are engaged in continuous learning of best practices, methodologies, and principles of practice.

Our educational values that guide training at Hope + Me are:

  • Unwavering client focus
  • Uncompromising quality
  • Evidence-based training
  • Continuous learning and improvement
  • Collaboration and partnership
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